General Digital Competence Enabling Digital Competence Care Specific Digital Competence
Acceptance Adaptation Progression Support
6.1 6.2 6.3 6.4


Competence domain B Enabling digital competence in social care work
Competence area 6 Adaptation
Competence title 6.2 Identification of digital responses to needs
Competence description   Identifying, based on own and care recipients's needs, appropriate digital solutions, strategies and activities; matching areas of need with available solutions; evaluating solutions and selecting ones best fitting particular situation's/person's context.
Application level User Guide/mentor
  He/She is able to:
Knowledge examples - understand how identified needs can be linked to digital responses
- have overview of a variety of ICTs and digital solutions
- understand that care recipients might not be able to match their needs with digital technology
Skills examples

- transform identified digital needs into search words and browsing strategies
- match categories of needs with corresponding areas of ICTs and online services
- test various ICTs and services against his/her personal and work-related requirements
- decide which ICTs and services best address his/her needs

- help care recipients realise the connections between daily activities and digital technology
- demonstrate to care recipients examples of digital alternatives to traditional activities (e.g. writing a letter vs. writing an email; using paper notes vs. using an online planner; making phone calls vs. making skype calls)
- assist care recipients in testing, adopting and/or replacing different digital responses to their needs
Attitudes examples - apply digital solutions where they are effective and efficient
- broaden and deepen constantly own insight in digital technology to discover ever more adequate responses to needs

- introduce ICTs to care recipients based on real needs
- realise that different individuals with the same needs may prefer different digital solutions