General Digital Competence Enabling Digital Competence Care Specific Digital Competence
Acceptance Adaptation Progression Support
6.1 6.2 6.3 6.4


Competence domain B Enabling digital competence in social care work
Competence area 6 Adaptation
Competence title 6.3 Tolerance and patience
Competence description   Communicating digital technology to care recipients in appropriate manner; adjusting the pace of learning to individual capacities and objective setbacks; dealing with failure and finding alternative solutions;
promoting cooperative optimism; maintaining realism in expectations.
Application level User Guide/mentor
  He/She is able to:
Knowledge examples - understand that people learn new things at different speed and through different techniques
- identify own learning preferences, habits and practices as well as those of others
- explain why tolerance and patience are generally useful when dealing with care recipients’ adoption of digital competence
- give examples of areas where care recipients may encounter learning difficulties
Skills examples

- adjust own way towards digital competence accordingly
- set him/herself and others realistic targets and learning objectives
- transform own mistakes into useful lessons for him/herself as well as for others

- adjust teaching and learning techniques to care recipients’
individual capacities and objective setbacks
- introduce new information to care recipients only after ensuring
that previous information has been sufficiently processed
- deal constructively with care recipients’ failure and mistakes
Attitudes examples - maintain optimism and constructiveness in learning
- be open to changing priorities and adapting goals

- ensure unceasing support and reassurance to care recipients is