General Digital Competence Enabling Digital Competence Care Specific Digital Competence
Independant living and Social Participation Personal Development and Social Integration Care Coordination
9.1 9.2 9.3 9.4


Competence domain C Care-specific digital competence
Competence area 9 Independent living and social participation for care recipients
Competence title 9.2 Remote monitoring and assistance to care recipients
Competence description   Supporting care recipients’ independent living through the application of digital technologies used in the absence of care workers, or used by care workers for remote supervision; enabling remote consultation and off-site assistance to care recipients; providing care recipients with the means to monitor, record and report health- and care-related issues; ensuring care recipients’ safety and well-being from distance.
Application level User Guide/mentor
  He/She is able to:
Knowledge examples

- explain how digital technologies can be used for remote interaction between care worker and care recipient
- distinguish between passive monitoring (such as off-line self-diagnosis technologies) and active remote assistance (remote emergency intervention, online consulting)

- understand the value of indepence of care recipients based on their ability to solve common problems without the direct presence of a care worker
- give examples of typical situations where remote assistance by care worker can be applied
- understand the advantages and risks of remote monitoring of care recipients
Skills examples - introduce the purpose and functioning of digital self-diagnosis and self-treatment
systems to care recipients
- set-up and operate digital remote monitoring technologies such as emergency/alarm buttons, movement monitors, vital-sign monitors
- operate digital tools for providing remote consultation and assistance to care recipients
- assist care recipients in understanding data provided by self-diagnosis and selftreatment
- receive, evaluate and respond to requests for remote assistance
- react properly to alarms and emergency calls set off by care recipients
- create overviews of remote monitoring outcomes to share with care recipients
Attitudes examples

- observe the necessary level of privacy and dignity of care recipients when using remote monitoring and assistance

- promote adequate and effective use of both self-monitoring and remote monitoring digital technologies by care recipients