General Digital Competence Enabling Digital Competence Care Specific Digital Competence
Independant living and Social Participation Personal Development and Social Integration Care Coordination
9.1 9.2 9.3 9.4


Competence domain C Care-specific digital competence
Competence area 9 Independent living and social participation for care recipients
Competence title 9.3 Enabling communication and networking
Competence description   Mediating to care recipients a variety of means of digital communication; establishing conditions for care recipients to enhance, build and maintain social relations through digital technologies; supporting care recipients’ active participation in online social networks; observing elementary safety and privacy of care recipients’ online participation.
Application level User Guide/mentor
  He/She is able to:
Knowledge examples

- define various ways of online communication and social interaction
- understand the advantages and disadvantages of different digital
communication media in relation to social care (email, text-chat, video-call, social networking, etc.)

- understand the specifics of care recipients’ needs, opportunities and threats in regard to digital communication and online social participation
- explain to care recipients the difference between communication strategies suitable for interacting with close social circles and strategies applied in broader online environments
Skills examples - set up, install and run digital communication and networking devices and/or applications
- engage in online communication and networking with care recipients
- use communication tools and online networks for different purposes such as leisure, information, learning, socialising, shopping and services, hobby
- evaluate care recipients’ communication styles and preferences
- propose adequate mix of communication tools
- assist care recipients in finding digital ways of intensifying and/or maintaining their family and social interactions, citizenship, interests
- build online networks, groups and socialising platforms of/for care recipients
Attitudes examples

- adhere to the principles of netiquette in online communication and social interaction
- observe a healthy balance between digital and non-digital participation

- support care recipients creative attitude to online social interaction while observing the rules of safety and privacy
- protect care recipients from a variety of forms of online abuse